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129 changes: 129 additions & 0 deletions helpdesk_mgmt_time_control/README.rst
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======================================
Helpdesk Ticket Timesheet Time Control
======================================

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.. |badge1| image:: https://img.shields.io/badge/maturity-Beta-yellow.png
:target: https://odoo-community.org/page/development-status
:alt: Beta
.. |badge2| image:: https://img.shields.io/badge/licence-AGPL--3-blue.png
:target: http://www.gnu.org/licenses/agpl-3.0-standalone.html
:alt: License: AGPL-3
.. |badge3| image:: https://img.shields.io/badge/github-OCA%2Fhelpdesk-lightgray.png?logo=github
:target: https://github.com/OCA/helpdesk/tree/18.0/helpdesk_mgmt_time_control
:alt: OCA/helpdesk
.. |badge4| image:: https://img.shields.io/badge/weblate-Translate%20me-F47D42.png
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:alt: Translate me on Weblate
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:alt: Try me on Runboat

|badge1| |badge2| |badge3| |badge4| |badge5|

This module adds Time control funcionality in Helpdesk Timesheet module.

**Table of contents**

.. contents::
:local:

Configuration
=============

To configure this module, you need to:

1. Allow Timesheet for a Helpdesk's Team
2. Set a Default Project (optional)

Allow Timesheet
---------------

1. Go to Helpdesk > Configuration > Teams.
2. Edit or create a new team.
3. Check Allow Timesheet option to allow timesheets for that team.
4. Select a Project for that team (optional).

Usage
=====

1. Go to *Helpdesk* or *Helpdesk > Dashboard* to see the tickets
dashboard.
2. In the Kanban view, click in the kanban card of a team to see their
tickets and create new ones.
3. If there is not a Default Project you will need select a Project for
the Ticket to show the Timesheet Table.

Bug Tracker
===========

Bugs are tracked on `GitHub Issues <https://github.com/OCA/helpdesk/issues>`_.
In case of trouble, please check there if your issue has already been reported.
If you spotted it first, help us to smash it by providing a detailed and welcomed
`feedback <https://github.com/OCA/helpdesk/issues/new?body=module:%20helpdesk_mgmt_time_control%0Aversion:%2018.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**>`_.

Do not contact contributors directly about support or help with technical issues.

Credits
=======

Authors
-------

* Aresoltec Canarias
* Punt Sistemes
* SDi Soluciones Digitales
* Solvos

Contributors
------------

- `Aresoltec Canarias, S.L <https://www.aresoltec.com>`__:

- Inma Sánchez

- `SDi Soluciones, S.L. <https://www.sdi.es>`__:

- Oscar Soto
- Jorge Luis Quinteros

- `Punt Sistemes, S.L. <https://www.puntsistemes.es/>`__:

- Carlos Ramos

- `Solvos Consultoría Informática, S.L. <https://www.solvos.es/>`__:

- David Alonso

- `Guadaltech Soluciones Tecnológicas,
S.L. <https://www.guadaltech.es/>`__:

- Fernando La Chica <fernandolachica@gmail.com>

- `APSL-Nagarro <https://www.apsl.tech>`__:

- Antoni Marroig <amarroig@apsl.net>

Maintainers
-----------

This module is maintained by the OCA.

.. image:: https://odoo-community.org/logo.png
:alt: Odoo Community Association
:target: https://odoo-community.org

OCA, or the Odoo Community Association, is a nonprofit organization whose
mission is to support the collaborative development of Odoo features and
promote its widespread use.

This module is part of the `OCA/helpdesk <https://github.com/OCA/helpdesk/tree/18.0/helpdesk_mgmt_time_control>`_ project on GitHub.

You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.
5 changes: 5 additions & 0 deletions helpdesk_mgmt_time_control/__init__.py
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###############################################################################
# For copyright and license notices, see __manifest__.py file in root directory
###############################################################################
from . import models
from . import wizards
26 changes: 26 additions & 0 deletions helpdesk_mgmt_time_control/__manifest__.py
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# Copyright (C) 2020 Aresoltec Canarias <www.aresoltec.com>
# Copyright (C) 2020 Punt Sistemes <www.puntsistemes.es.es>
# Copyright (C) 2020 SDi Soluciones Digitales <www.sdi.es>
# Copyright (C) 2020 Solvos Consultoría Informática <www.solvos.es>
# License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl).

{
"name": "Helpdesk Ticket Timesheet Time Control",
"summary": "Add Time Controle to Helpdesk Management Timesheet.",
"author": "Aresoltec Canarias, "
"Punt Sistemes, "
"SDi Soluciones Digitales, "
"Solvos, "
"Odoo Community Association (OCA)",
"website": "https://github.com/OCA/helpdesk",
"license": "AGPL-3",
"category": "After-Sales",
"version": "18.0.1.1.3",
"depends": [
"helpdesk_mgmt_timesheet",
"project_timesheet_time_control",
],
"data": [
"views/helpdesk_ticket_view.xml",
],
}
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