[16.0][IMP] helpdesk_mgmt_sale: add button create ticket and display sales

helpdesk_mgmt_sale/models/helpdesk_ticket.py

@@ -1,4 +1,4 @@
-from odoo import api, fields, models
+from odoo import _, api, fields, models
 
 
 class HelpdeskTicket(models.Model):
@@ -23,3 +23,17 @@ def action_view_sale_orders(self):
             "default_partner_id": self.partner_id.id,
         }
         return action
+
+    @api.model_create_multi
+    def create(self, vals_list):
+        tickets = super().create(vals_list)
+        if self.env.context.get("from_sale_order"):
+            # only one ticket is possible here
+            for sale in tickets.sale_order_ids:
+                sale.message_post(
+                    body=_(
+                        f"Helpdesk Ticket {tickets.name} created by {self.env.user.name}"
+                    )
+                )
+
+        return tickets

helpdesk_mgmt_sale/models/sale_order.py

@@ -13,3 +13,22 @@ class SaleOrder(models.Model):
     def _compute_ticket_count(self):
         for order in self:
             order.ticket_count = len(order.ticket_ids)
+
+    def action_create_helpdesk_ticket(self):
+        self.ensure_one()
+
+        return {
+            "type": "ir.actions.act_window",
+            "name": "Create Helpdesk ticket",
+            "res_model": "helpdesk.ticket",
+            "view_mode": "form",
+            "view_id": self.env.ref("helpdesk_mgmt.ticket_view_form").id,
+            "target": "new",
+            "context": {
+                "default_partner_id": self.partner_id.id,
+                "default_name": self.name,
+                "default_origin": self.name,
+                "default_sale_order_ids": [(4, self.id)],
+                "from_sale_order": True,
+            },
+        }

helpdesk_mgmt_sale/views/helpdesk_ticket_views.xml

@@ -17,6 +17,9 @@
                     <field string="Sale Orders" name="so_count" widget="statinfo" />
                 </button>
             </xpath>
+            <field name="channel_id" position="after">
+                <field name="sale_order_ids" widget="many2many_tags" />
+            </field>
         </field>
     </record>
     <record id="action_helpdesk_ticket" model="ir.actions.act_window">

helpdesk_mgmt_sale/views/sale_order_views.xml

@@ -28,6 +28,14 @@
                     <field string="Tickets" name="ticket_count" widget="statinfo" />
                 </button>
             </xpath>
+            <xpath expr="//header" position="inside">
+                <button
+                    name="action_create_helpdesk_ticket"
+                    type="object"
+                    string="Créer un ticket"
+                    class="btn btn-primary"
+                />
+        </xpath>
         </field>
     </record>
 </odoo>