Skip to content

[18.0][FIX] helpdesk_mgmt_project: project not associate at task creation#946

Open
mathben wants to merge 1 commit intoOCA:18.0from
TechnoLibre:18.0_fix_task_creation_from_ticket
Open

[18.0][FIX] helpdesk_mgmt_project: project not associate at task creation#946
mathben wants to merge 1 commit intoOCA:18.0from
TechnoLibre:18.0_fix_task_creation_from_ticket

Conversation

@mathben
Copy link
Copy Markdown

@mathben mathben commented Feb 11, 2026

The project is not associate when create ticket without modification. The context not working.
A solution is to disable quick creation. Or maybe we can fix it without disable it?

The option Create "Test creation" not working, only Create and edit...
This commit disable first option
image

This is the error when selection Create "Test creation"
Project is missing
image

…icket

- pass the context when create task from ticket, without modification,
didn't associate the project
Copy link
Copy Markdown
Member

@flotho flotho left a comment

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

Hi,

Does it happened during the creation process of the ticket or once it has been saved?

@mathben
Copy link
Copy Markdown
Author

mathben commented Feb 20, 2026

@flotho

Does it happened during the creation process of the ticket or once it has been saved?

Once it has been saved, I didn't test at creation process.

I believe this pull request works around a hidden bug by disabling the functionality.

@flotho
Copy link
Copy Markdown
Member

flotho commented Mar 3, 2026

@flotho

Does it happened during the creation process of the ticket or once it has been saved?

Once it has been saved, I didn't test at creation process.

I believe this pull request works around a hidden bug by disabling the functionality.

Thanks @mathben , I think that the community will better expect that you foind the hidden bug ;-)
Any chance to test same behavior on a fresh OCB install with minimal modules and other objects ?

Regards

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment

Labels

None yet

Projects

None yet

Development

Successfully merging this pull request may close these issues.

2 participants