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[ADD] helpdesk_mgmt_account: links account moves and helpdesk tickets. #880
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cfc4e81
[ADD] helpdesk_mgmt_account: links account moves and helpdesk tickets.
nicolas-delbovier-acsone 0cddd5b
[FIX] helpdesk_mgmt_account: remove incorrect Sale Order context
nicolas-delbovier-acsone c24ca56
[REF] helpdesk_mgmt_account: move open tickets action to Python
nicolas-delbovier-acsone f7db5fd
[IMP] helpdesk_mgmt_account: enhance action context validation in tests
nicolas-delbovier-acsone 29a0f44
[IMP] helpdesk_mgmt_account: complete description and configuration r…
nicolas-delbovier-acsone bc41acb
[IMP] helpdesk_mgmt_account: remove empty readme files
nicolas-delbovier-acsone 0b8baa1
[PERF] helpdesk_mgmt_account: use read_group to reduce db calls
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| ===================== | ||
| Helpdesk Mgmt Account | ||
| ===================== | ||
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| .. | ||
| !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! | ||
| !! This file is generated by oca-gen-addon-readme !! | ||
| !! changes will be overwritten. !! | ||
| !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! | ||
| !! source digest: sha256:1eb248d7a4f6ba782508936dcf2d75a749c38530c90e3932983b3f1150bf52a1 | ||
| !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! | ||
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| .. |badge1| image:: https://img.shields.io/badge/maturity-Beta-yellow.png | ||
| :target: https://odoo-community.org/page/development-status | ||
| :alt: Beta | ||
| .. |badge2| image:: https://img.shields.io/badge/licence-AGPL--3-blue.png | ||
| :target: http://www.gnu.org/licenses/agpl-3.0-standalone.html | ||
| :alt: License: AGPL-3 | ||
| .. |badge3| image:: https://img.shields.io/badge/github-OCA%2Fhelpdesk-lightgray.png?logo=github | ||
| :target: https://github.com/OCA/helpdesk/tree/16.0/helpdesk_mgmt_account | ||
| :alt: OCA/helpdesk | ||
| .. |badge4| image:: https://img.shields.io/badge/weblate-Translate%20me-F47D42.png | ||
| :target: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt_account | ||
| :alt: Translate me on Weblate | ||
| .. |badge5| image:: https://img.shields.io/badge/runboat-Try%20me-875A7B.png | ||
| :target: https://runboat.odoo-community.org/builds?repo=OCA/helpdesk&target_branch=16.0 | ||
| :alt: Try me on Runboat | ||
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| |badge1| |badge2| |badge3| |badge4| |badge5| | ||
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| **Table of contents** | ||
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| .. contents:: | ||
| :local: | ||
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| Use Cases / Context | ||
| =================== | ||
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| Installation | ||
| ============ | ||
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| Configuration | ||
| ============= | ||
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| Usage | ||
| ===== | ||
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| Known issues / Roadmap | ||
| ====================== | ||
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| Changelog | ||
| ========= | ||
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| Bug Tracker | ||
| =========== | ||
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| Bugs are tracked on `GitHub Issues <https://github.com/OCA/helpdesk/issues>`_. | ||
| In case of trouble, please check there if your issue has already been reported. | ||
| If you spotted it first, help us to smash it by providing a detailed and welcomed | ||
| `feedback <https://github.com/OCA/helpdesk/issues/new?body=module:%20helpdesk_mgmt_account%0Aversion:%2016.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**>`_. | ||
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| Do not contact contributors directly about support or help with technical issues. | ||
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| Credits | ||
| ======= | ||
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| Authors | ||
| ------- | ||
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| * ACSONE SA/NV | ||
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| Contributors | ||
| ------------ | ||
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| - Nicolas Delbovier nicolas.delbovier@acsone.eu (https://www.acsone.eu/) | ||
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| Other credits | ||
| ------------- | ||
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| The development of this module has been financially supported by: | ||
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| - Copyright 2017 Camptocamp SA | ||
| - Copyright 2023 ACSONE SA/NV | ||
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| Maintainers | ||
| ----------- | ||
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| This module is maintained by the OCA. | ||
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| .. image:: https://odoo-community.org/logo.png | ||
| :alt: Odoo Community Association | ||
| :target: https://odoo-community.org | ||
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| OCA, or the Odoo Community Association, is a nonprofit organization whose | ||
| mission is to support the collaborative development of Odoo features and | ||
| promote its widespread use. | ||
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| This module is part of the `OCA/helpdesk <https://github.com/OCA/helpdesk/tree/16.0/helpdesk_mgmt_account>`_ project on GitHub. | ||
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| You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute. |
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| from . import models |
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| # Copyright 2025 ACSONE SA/NV | ||
| # License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl). | ||
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| { | ||
| "name": "Helpdesk Mgmt Account", | ||
| "summary": """Link account moves and helpdesk tickets""", | ||
| "version": "16.0.1.0.0", | ||
| "license": "AGPL-3", | ||
| "author": "ACSONE SA/NV,Odoo Community Association (OCA)", | ||
| "website": "https://github.com/OCA/helpdesk", | ||
| "depends": ["helpdesk_mgmt", "account"], | ||
| "data": [ | ||
| "views/helpdesk_ticket.xml", | ||
| "views/account_move.xml", | ||
| ], | ||
| "demo": [], | ||
| } |
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| from . import helpdesk_ticket | ||
| from . import account_move |
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| # Copyright 2025 ACSONE SA/NV | ||
| # License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl). | ||
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| from odoo import api, fields, models | ||
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| class AccountMove(models.Model): | ||
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| _inherit = "account.move" | ||
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| ticket_ids = fields.Many2many("helpdesk.ticket") | ||
| ticket_count = fields.Integer( | ||
| string="Tickets Count", compute="_compute_ticket_count", store=True | ||
| ) | ||
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| @api.depends("ticket_ids") | ||
| def _compute_ticket_count(self): | ||
| for move in self: | ||
| move.ticket_count = len(move.ticket_ids) | ||
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| # Copyright 2025 ACSONE SA/NV | ||
| # License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl). | ||
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| from odoo import api, fields, models | ||
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| class HelpdeskTicket(models.Model): | ||
| _inherit = "helpdesk.ticket" | ||
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| account_move_ids = fields.Many2many("account.move") | ||
| account_move_count = fields.Integer( | ||
| compute="_compute_account_move_count", store=True | ||
| ) | ||
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| @api.depends("account_move_ids") | ||
| def _compute_account_move_count(self): | ||
| for ticket in self: | ||
| ticket.account_move_count = len(ticket.account_move_ids) | ||
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| def action_view_account_moves(self): | ||
| action = { | ||
| "name": "Account Moves", | ||
| "type": "ir.actions.act_window", | ||
| "res_model": "account.move", | ||
| "view_mode": "tree,form", | ||
| "target": "current", | ||
| } | ||
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| action["domain"] = [("ticket_ids", "in", [self.id])] | ||
| action["context"] = { | ||
| "default_ticket_ids": [(4, [self.id])], | ||
| "default_partner_id": self.partner_id.id, | ||
| } | ||
| return action |
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| Original file line number | Diff line number | Diff line change |
|---|---|---|
| @@ -0,0 +1 @@ | ||
| - Nicolas Delbovier <nicolas.delbovier@acsone.eu> (https://www.acsone.eu/) |
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| @@ -0,0 +1,4 @@ | ||
| The development of this module has been financially supported by: | ||
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| - Copyright 2017 Camptocamp SA | ||
| - Copyright 2023 ACSONE SA/NV |
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