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SMART not available for OWC Dual Drive Dock (1e91:a4ae) in udisks2 #1494

@Pabloicecreambar

Description

@Pabloicecreambar

SMART not available for OWC Dual Drive Dock (1e91:a4ae) in udisks2

Summary:
The OWC USB-C Dual Drive Dock (USB ID 1e91:a4ae) is not recognized for SMART data by udisks2, meaning GNOME Disks shows no SMART information for drives connected through it. However, smartctl successfully retrieves full SMART data using SAT passthrough (-d sat), confirming the dock supports SMART passthrough at the hardware level.

Device:
OWC USB-C Dual Drive Dock
USB ID: 1e91:a4ae

The device appears as three entries in lsusb:

Bus 003 Device 003: ID 1e91:a4ae Other World Computing USB2.0 Hub
Bus 004 Device 006: ID 1e91:a4ae Other World Computing USB-C Dual Drive Dock
Bus 004 Device 007: ID 1e91:a4ae Other World Computing Dual Drive Dock 1

Test drive:
Seagate Archive HDD ST8000AS0002-1NA17Z (8TB) connected via the dock as /dev/sdb

Expected behavior:
udisks2 should recognize the OWC Dual Drive Dock and allow SMART data to be read through it, as it does for internally connected drives.

Actual behavior:
udisksctl info -b /dev/sdb returns no SMART-related fields whatsoever. GNOME Disks shows no SMART data for the drive.

Confirmed working with smartctl:
sudo smartctl -a -d sat /dev/sdb returns full SMART data and a passing health assessment, confirming SAT passthrough works with this dock.

Environment:

  • Kernel: 6.19.9-201.nobara.fc43.x86_64
  • smartmontools: 7.5 2025-04-30 r5714

Request:
Please add USB ID 1e91:a4ae to the udisks2 supported device database with SAT passthrough enabled, so GNOME Disks and other udisks2 consumers can read SMART data from drives connected via this dock.

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